Frequently Asked Questions

General Questions

Ordering

Payments

Shipping & Sales Tax

 



How long have you been in business?

   The Nordhorn Corporation was incorporated in January 1991 and we are in our 20th year of business.

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How long have you been an eBay member?

   We have been a member of eBay since June 22, 1999.

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Do you offer a satisfaction guarantee?

   Yes, you can shop with confidence when you bid on our auctions.

   Satisfaction Guaranteed - If the item is not as expected, return it within 7 days for a refund of the purchase price. We will refund 100% of the purchase price provided the item is returned in the same condition we sent it. Please send an e-mail for a return authorization prior to shipping back any returns.

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How do I purchase an item you have listed on eBay?

   To purchase an item we have listed on eBay, click on the eBay link on our "Items Currently Listed on eBay" page. The link will take you to eBay.

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I sent a check and it cleared but I haven't received the item(s)?

   We always try to ship ASAP. Please remember that all personal and company checks are subject to the ten day waiting period. If we know the check cleared, then we may ship earlier.

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What types of payments do you accept?

   We accept the following types of payment; Cashier's Checks, Money Orders, Company Checks, Personal Checks & PayPal. All personal and company checks are subject to the ten day waiting period. Please make the check or money order out to "Nordhorn Corporation".

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Do you accept personal or company checks?

   Yes, but all personal and company checks are subject to the ten day waiting period. Please make the check out to "Nordhorn Corporation".

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Do you accept PayPal?

   Yes, we accept PayPal on eBay.

   Here is a link to their website.

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Do you charge sales tax?

   Colorado Residents only please add 5.1% sales tax.

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What about shipping & handling?

  Buyer is to pay for shipping, handling & duties or any other applicable charges on their end in receiving.  Payment must be received within 10 business days. Please allow up to 7-10 business days for processing. If special shipping is required (like overnight) please contact us.

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Copyright 2006, 2010 by the NORDHORN Corporation
 All Rights Reserved.